The website Terms and Conditions outline rules for everyone who interacts with the When Together website. They are essentially a contract and help to provide guidance on Intellectual Property, potential misunderstandings, disputes and Consumer Law breaches.

1. Website Use

1.1. Welcome to www.whentogether.co (Website). The Website is operated by Lynn Berry (We, Our, Us). Access to and use of the Website, or any of its associated Programmes or Products is provided by Lynn Berry.
1.2. The Website provides you with an opportunity to browse and purchase various physical products and Eproducts (Products), browse and purchase access to different options of the When Together Programme (Programme), other programs and events that may be made available from time to time, as well as browse When Together’s services (Services). The Website provides this service by way of granting you access to the content on the Website (Purchase Services).
1.3. Please read these terms and conditions (Terms) carefully. If you do not agree with the Terms, you must cease usage of the Website immediately.
1.4. Lynn Berry reserves the right to review and change any of the Terms by updating this page at its sole discretion. Any changes to the Terms take immediate effect from the date of their publication.

1.5 The Website may contain links to other websites. These links are provided for convenience only. We are not responsible for the content or privacy practices associated with linked websites.

1.6 You must take Your own precautions in accessing the Website. We are not responsible for damage arising from malicious computer code, or other forms of interference that may damage Your computer system.

2. Acceptance of the Terms

By browsing the Website or placing an Order, You agree to accept the Terms by remaining on the Website.

3. Purchase of Products and Returns Policy

3.1. In using the Purchase Services to purchase a Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (Purchase Price).
3.2. Payment of the Purchase Price may be made through the available payment methods (Payment Gateway Providers). In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable terms and conditions of use, privacy policy and other relevant legal documentation provided by the Payment Gateway Providers.
3.3. Following payment of the Purchase Price being confirmed by When Together, you will be issued with a receipt to confirm that the payment has been received and When Together may record your purchase details for future use.

3.4 We primarily communicate with You via email. It is Your responsibility to ensure that the correct contact details are entered and that the nominated email address is regularly checked for correspondence.

3.5 We do not accept any responsibility for Orders that are declined, delayed, or not accepted due to disruptions with internet connections.

3.6 When Together shall not be liable for any delay in performing any of its obligations under this Agreement if such delay is caused by circumstances beyond the reasonable control of When Together and When Together shall be entitled to a reasonable extension of time for the performance of such obligations.

3.7 We recommend You provide a secure delivery address. We are not responsible for lost/stolen parcels.

4. Refunds and Returns

For Physical Products and Eproducts
4.1. When Together does not provide refunds for Physical Products and Eproducts (such as digital resources and Ebooks). We ask that you keep this in mind when making a purchase.

For Programme, Event or Workshop Tickets
4.2. If programme or an event is cancelled or rescheduled before the scheduled start date and time, for any reason whatsoever, refunds or partial refunds may be issued. Lynn Berry will communicate with ticket holders directly.

4.3. When Together and Lynn Berry as operator of the website will not be liable for any loss or damage arising from any cancellation, rescheduling or alteration of a programme or an event.
4.4. All bookings are considered confirmed and refunds will be given at the discretion of When Together's management.

4.5 Refunds must be requested in writing to lynn@whentogether.co

4.6 Refunds are subject to the following:

(a) If a refund is requested at least 14 days prior to an Event date or the commencement of a Programme, you may receive a full refund;

(b) If a refund is requested less than 14 days prior to an Event date or commencement of a Programme or Event date, no refunds are offered without extenuating circumstances (such as medical emergencies), to be determined at the discretion of management.

4.7 Refunds for Special Offers

On occasion, When Together has Special Offers. Special Offers are not subject to the refund policy stated in 4.6. Refunds on Special Offers are fully refundable except . Refunds must be requested in writing to lynn@whentogether.co
4.8. Tickets may be transferred to another individual. To do this you must advise Lynn Berry of the transfer in writing by email to Lynn@whentogether.co.

4.9 Non-attendance at a Programme Session or Workshop is not refundable.

4.10 Non-attendance at a Programme Session or Workshop is not transferrable to future Sessions or Workshops.

4.11 For cancellation of a When Together mentoring session, you may reschedule with a minimum of 24 hours notice. Contact Lynn Berry via email to schedule another time. Small group sessions cannot be rescheduled.

4.12 Rescheduling of a When Together mentoring session is not possible if cancelled with less than 24 hours notice.

4.13 Extenuating circumstances which include medical emergencies, bereavement may be factored into a request for a refund and you may be asked to provide a medical certificate when appropriate. As a small business, our capacity to grant every request outside of the policy presented in this section may vary. All requests will be given thoughtful consideration.

5. Delivery of Physical Products

5.1. You acknowledge that the Purchase Services offered by When Together integrate delivery (Delivery Services) through the use of third party delivery companies (Delivery Service Providers).
5.2. In providing the Purchase Services, When Together may provide you with a variety of delivery options offered as part of the Delivery Services by the Delivery Service Providers. You acknowledge and agree that When Together is not the provider of these delivery options and merely facilitates your interaction with the Delivery Service Providers in respect to providing the Delivery Services.
5.3. In the event that an item is lost or damaged in the course of the Delivery Services, When Together asks that you:
(a) contact the Delivery Service Provider directly to request a refund or to claim on any insurance options available; and
(b) contact When Together by sending an email to lynn@whentogether.co outlining in what way the Products were damaged in transit so When Together is able to determine if the Delivery Service Provider should be removed from the Purchase Services.

6. Warranty

6.1. Physical Products and Eproducts
When Together’s Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure of the Product and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure.
6.2. Programmes, Events and Services
(a) When Together will use its best efforts and take all reasonable steps to help You achieve the desired results. However, When Together makes no warranty that the Programme, Event or Services will meet Your requirements or that all clients will achieve the same results.
(b) The Programmes, Events and Services do come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the Programme, Events or Services, You are entitled to cancel contract with When Together and are entitled to a refund for the unused portion.

7. Copyright and Intellectual Property

7.1. You acknowledge that the Website, the Purchase Services, When Together’s name, services, and any logos, designs, text, graphics, software, content, files, materials, and any other intellectual property rights contained therein, including without limitation, any copyrights, patents, trademarks, proprietary or other rights arising thereof, are owned by When Together or its affiliates, licensors, or suppliers whether displayed on the Website, membership site, social media accounts, blog, within the podcast or on any other related platform (Content).
7.2. You hereby indemnify and agree to keep indemnified When Together against all liability, losses or expenses incurred by When Together in relation to or in any way directly or indirectly connected with any breach of intellectual property rights of When Together or any third party by you or your agents.
7.3. You may not, without the prior written permission of When Together and the permission of any other relevant rights owners, broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party content for any purpose.

7.4. For any Services which enable you to use any software, content, equipment or other physical or non-physical materials owned or licensed by When Together, When Together grants you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the specific Services, and any related software, content, equipment or other materials for your specific, non-commercial use only.

8. Information Disclaimer

8.1. Any information, advice, content or documentation provided on the Website, through the services or within Products, Programs, social media accounts, podcast, blog or on any other related platform do not constitute professional, financial, business or other advice, and are provided for general information and guidance purposes only.
8.2. All care is taken in the preparation of the information and published materials on the Website, through the services or within Products, Programs, social media accounts, podcasts, blogs, or on any other related platform. When Together does not make any representations or give any warranties about its accuracy, reliability, completeness or suitability for any particular purpose.
8.3. To the extent permissible by law, When Together will not be liable for any expenses, losses, damages (including indirect or consequential damages) or costs which might be incurred as a result of the information being inaccurate or incomplete in any way and for any reason or your reliance on the information, advice or documentation on the Website, through the services or within Products, Programs, social media accounts, podcast, blog, or on any other related platform.

9. General Disclaimer

9.1. You acknowledge that When Together does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the Products or Programmes other than those provided for pursuant to these Terms.
9.2. When Together will make every effort to ensure a Product and/or Programme is accurately depicted on the Website, however, you acknowledge that sizes, colours and design may differ from what is displayed on the Website.
9.3. Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
9.4. Subject to this clause, and to the extent permitted by law:
(a) all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and
(b) When Together will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or the late supply of the Purchase Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
9.5. Use of the Website, the Purchase Services, and any of the Products or Programmes of When Together is at your own risk. Everything on the Website, the Purchase Services, and the Products and Programs of When Together, are provided to you on an “as is” and “as available” basis, without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of When Together make any express or implied representation or warranty about its Content or any Products, Programs or Purchase Services (including the Products, Programmes or Purchase Services of When Together) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(a) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
(b) the accuracy, suitability or currency of any information on the Website, the Purchase Service, or any of its Content related products (including third party material and advertisements on the Website);
(c) costs incurred as a result of you using the Website, the Purchase Services or any of the Products or Programmes;
(d) the Content or operation with respect to links that are provided for your convenience;
(e) any failure to complete a transaction, or any loss arising from e-commerce transacted on the Website; or
(f) any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.

10. User Generated Content

10.1. If you choose to contribute any content to the Website or any other platform operated by Lynn Berry, you are solely responsible for it. This includes comments, reviews, tweets, posts, photos, pictures, images, videos, materials or other user-generated content or information (Your Content).
10.2. By contributing content to the Website, you grant When Together a royalty-free, non-exclusive license to use Your Content in any way that it chooses. This may include the use of your photos or video on other parts of the Website, advertising, promotions or social media accounts held by When Together.
10.3. Additionally, if you post your User Content with any personal information, including identifying information such as location or name, you agree When Together can use that information with your User Content for advertising and promotional purposes or any other business purpose.
10.4. You confirm you own or have the right to use any copyright material included in Your Content (including replies to When Together social media posts, reviews, music, photos, quotes and excerpts of audio or video), that you have permission of anyone appearing or performing in Your Content and that you are not infringing any third-party rights by submitting the content to When Together. You also confirm you have, where appropriate, sought the consent of the parent or guardian of any person under the age of 18 who is featured in Your Content.
10.5. Please ensure you keep your own copies of Your Content as When Together may not archive, store or back-up Your Content nor continue to make Your Content accessible online.
10.6. When Together will endeavour to provide you with an appropriate credit when using Your Content on When Together platforms, though you understand and agree this may not always be possible.
10.7. When Together reserves the right to remove Your Content at any time. Your Content must not be malicious, libellous, false, inaccurate, threatening, abusive, obscene, defamatory or racially, sexually, religiously or otherwise objectionable and offensive.

11. Limitation of Liability

11.1. When Together’s total liability arising out of or in connection with the Purchase Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms or where you have not paid the Purchase Price, then the total liability of When Together is the resupply of information or Purchase Services to you.
11.2. You expressly understand and agree that When Together, its affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This includes, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
11.3. When Together is not responsible or liable in any manner for any site content (including the Content and Third Party Content) posted on the Website or in connection with the Purchase Services, whether posted or caused by users of the Website of When Together by third parties or by any of the Purchase Services offered by When Together.

12. Indemnity

12.1. You agree to indemnify When Together, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
(a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post through the Website;
(b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or
(c) any breach of the Terms.

13. Venue and Jurisdiction

In the event of any dispute arising out of or in relation to the Website or these Terms, the parties agree that the exclusive venue for resolving any dispute will be in the courts of New South Wales, Australia.

14. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any dispute arising out of or in any way relating to these Terms will be governed pursuant to the laws of New South Wales.

15. Independent Legal Advice

Both parties confirm they have had the opportunity to obtain independent legal advice in relation to these Terms. Both parties agree that the Terms are fair and reasonable and are agreed to by the parties.

16. Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part will be severed and the rest of the Terms will remain in force.

17. Consent and communication

Upon submission of the provided form and registration with email details, the individual consents to receive promotional email messages.

Providing consent is not a precondition to making a purchase.

The frequency of messages may vary.

If desired, unsubscribing can be executed by accessing the ‘unsubscribe’ link in received messages.